S.C.A. has implemented a certified Quality Management System (QMS) in full compliance with ISO 9001:2015 international management standards.
The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement, ensuring that customers get consistent, good quality products and services, which in turn brings many business advantages to all parties involved.
We exclusively employ or make use of services providers, suppliers and sub contractors that either are ISO certified or completely adhere in principle and deed to the Quality Management Principles as set forth and applied in our Quality Management System and Procedures.
Customer Satisfaction is continuously measured and reviewed in order to identify targets for improvement and timely implementation of corrective and preventive action, where and when needed.
S.C.A. has issued a Quality Policy and is fully committed to further development and application of its certified Quality Management System, focusing on its continuous improvement, aiming to identify and even better satisfy all Customers' needs.
S.C.A. has implemented a certified Environmental Management System (EMS) in full compliance with ISO 14001:2015 international management standards.
The standard is based on a number of environmental management principles including: the identification of main environmental aspects of our activity and the evaluation of the significant ones, the fixing of periodical environmental objectives and the commitment of all parts of the Organisation in the achievement of environmental objectives, the periodical control and review of environmental performance, status of achievement environmental objectives and environmental policy.
S.C.A. exclusively employs or make use of services providers, suppliers and sub contractors that either are ISO 14001:2015 certified or completely adhere in principle and deed to the Environmental Management Principles as set forth and applied in our Environmental Management System and Procedures.
S.C.A. commitment is always to prevent any environmental non conformity during the provision of services to the Customer, and assures in any case that any environmental non conformity is managed in accordance to ISO 14001:2015 requirements.
S.C.A. has issued an Environmental Policy and is fully committed to further development and application of its certified Environmental Management System, focusing on its continuous improvement of its Environmental Management System and performances.
Cyber Essentials Certificate
S.C.A. was issued the Cyber Essential Certificate for its entire network.
Our communication and data storing systems were perfectly adapted to the Cyber Essential requirements and was therefore judged compliant to the strict protocols of Cyber Essentials by GQ Business Solutions.
The compliance to the requirements of the Cyber Essentials Scheme is a necessary prerequisite to assure our Customers the protection of sensitive and personal data as well as a riskless environment in which to conduct business on line.
Our Company is now proud to provide its services through a sound and certified IT structure guaranteeing extremely safe communications.
Advanced Certificate in Terrorism Studies
As part of our program aiming to provide our Staff with continuous professional evolution, one of our Operational Officers, Capt. Micillo, attended St. Andrews University in the UK and obtained the Advanced Certificate in Terrorism Studies, thus achieving a significant qualification extremely valuable in his day-to-day work.
S.C.A. is fully aware of the extreme importance its Military Customers place upon Security and Force Protection.
Our Security Plans include assessments, liaisons, arrangements, checks, creation of exclusion zones, access limitations, inspections, personnel identifications, security screenings, background investigations, protection of information and many other activities, coordinated and managed with the expertise of our Officers.
All this is aimed to minimize risks and to provide for the utmost security under a non-military and non-law enforcement point of view.